Leslie, a flight attendant, has a rough start to her day with a headache from partying the night before. During a cross-country flight, she hears a strange noise from the bathroom and discovers a young boy named Ben who is lost and carrying his grandmother’s life-saving medicine,

Ben explains that he mistakenly boarded the wrong flight while trying to deliver the medicine to his ill grandmother.Leslie helps Ben and learns about his struggles to gain his mother’s attention, feeling neglected compared to his older siblings.

When the flight lands, Leslie discovers that Ben’s family has made arrangements for him to be cared for while she goes on her own journey home to see her son, Joe, who’s sick.After caring for Joe, Leslie receives a visit from Ben and his family, who, after raising money for Ben’s grandmother’s treatment,

offer Leslie a large donation to help with Joe’s medical needs. Grateful and overwhelmed, Leslie uses the funds to help Joe recover, and in return, arranges a lifetime flight discount for Ben’s family as a way to pay forward their kindness.Through this experience, Leslie learns that ignoring emotional pain only prolongs it, and that all children need attention and love to feel secure.