I’ve worked as a supermarket cashier for over eight years, and I’ve seen all kinds of customers—some kind, some rude, but none quite like Veronica. She’s a wealthy woman who comes in every Sunday with her quiet maid, Alma. Veronica never misses a chance to belittle Alma, mocking her clothes, her accent, and her simple lifestyle. She treats her like she’s invisible, ordering her around like a servant rather than a person.

One day, I noticed Alma struggling to afford even the basics. Wanting to help, I offered to sign her up for a discount membership card that could save her money on groceries. Veronica immediately snapped no, laughing and saying Alma didn’t deserve any special treatment, telling her to pay full price like everyone else. It was heartbreaking to see Alma so embarrassed and powerless.

When Veronica came to check out, I told her the store system was down and I couldn’t process her discount membership either. She had to pay full price on all her luxury items, with no exceptions. Veronica’s face turned red with anger, and she shot me hateful looks. The other customers whispered and smiled, clearly enjoying the rare moment of justice. Even when she tried to drag a random shopper into the argument, he just shook his head and walked away.

As Veronica stormed out, Alma quietly thanked me. Later, I heard from a coworker that Alma had shared the story with him, feeling empowered for the first time in a long while. Sometimes, standing up for someone who’s treated unfairly isn’t just about money it’s about dignity. And that day, Veronica had to pay for her cruelty in a way she would never forget.