Here’s When Eye Contact Gets Awkward

Eye contact plays a powerful but delicate role in everyday communication. Hold someone’s gaze too briefly and you may seem evasive or uninterested; hold it too long and the interaction can quickly feel uncomfortable. A recent study set out to identify that narrow “sweet spot” between avoidance and staring, and the answer turned out to be surprisingly precise. Researchers found that the most comfortable duration for eye contact is about 3.3 seconds—just long enough to signal attention and trust, but not so long that it feels intrusive. This balance matters because eye contact shapes how we judge honesty, confidence, and emotional connection, and even small deviations can subtly change how an interaction feels.

To determine what qualifies as “normal” eye contact, researchers from University College London and Queen Mary University of London studied nearly 500 people visiting the London Science Museum. Participants watched videos of actors staring directly into the camera for different lengths of time and reported whether the gaze felt too short or too long. The results showed remarkable consistency: age and gender had little effect on comfort levels, while the average preferred duration clustered tightly around that 3.3-second mark. One unexpected factor did matter—pupil dilation. People whose pupils widened more quickly when making eye contact tended to tolerate longer gazes, while slower dilation correlated with preferring shorter ones. Because pupil response is automatic and unconscious, the study suggests our comfort with eye contact may be guided less by social rules and more by subtle biological cues. In other words, what feels “right” in a shared gaze may be something our bodies decide before our minds do.

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