A coffee shop has issued an apology to a grieving family after they spotted an insulting note on their receipt.In the Dorset town of Poundbury, Hannah Pharoah said staff at the Crossroads café had performed a ‘sick joke’ after the funeral of her dad Steve.Hannah’s mum Sue was a regular at the coffee shop and had paid £200 to hire out the café after the funeral so they could hold the wake there, though the family and around 30 mourners weren’t happy with the level of service and found staff to be rude and dismissive.Hannah, 34, felt like they were being treated as an inconvenience and despite paying to hire the coffee shop out for two hours thought the staff were ‘rude, disinterested, and visibly eager to hurry us along’ as they were ‘clearing half-drunk glasses and plates with food on’.

When the family was leaving the coffee shop they got a receipt and the next day Hannah saw the ticket name had called them ‘depressed fks’. The coffee shop receipt called the grieving family holding a wake ‘depressed fks’ (BNPS)The coffee shop receipt called the grieving family holding a wake ‘depressed f**ks’ (BNPS)Hannah said: “I found the whole thing disgusting. We were a grieving family at a wake for our father and this sick joke has made things even worse. We are beyond angry.”There were about 30 people there dressed in black and there were orders of service around. They knew it was a wake.We were a grieving family and a room full of friends paying our respects. To mock our grief and my father’s death in that way is beyond unprofessional, it is cruel, arrogant, and heartless.”